Frequently Asked Questions
Everything you need to know about ESR products and services
What is the standard shipping time for my order?
Standard shipping typically takes 3 to 7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
Does ESR offer a warranty on electronic accessories?
Yes, we offer a 12-month limited warranty on all ESR products. If you experience any manufacturing defects, please contact our support team for a replacement.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging within 30 days for a full refund.
Are ESR screen protectors and cases compatible with wireless charging?
Most of our cases and screen protectors are designed to be thin enough to support Qi wireless charging. Please check the specific product page for MagSafe compatibility details.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.