Returns & Exchanges

At ESR, we stand behind the quality of our electronics and accessories with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we offer easy returns and exchanges to ensure you find the perfect tech solution.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Center and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by our system and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed to your original payment method within 5 to 7 business days.